Ask the contractor before agreeing to the appointment. Confirm whether the requested visit has a charge, what it includes and whether any later assessment would be separate. This page does not establish a current Chelo's fee schedule. Call the office with the work location and the purpose of the visit so the terms can be confirmed for that request.
Make the question specific. Are you asking someone to discuss a proposed patio, look at an area of brick repair or provide a particular assessment? Those are descriptions of different requests, not evidence of the service or fee a company will offer. Start by checking that the requested work is within its scope.
Ask what is included in the appointment. A useful note records the work area being discussed, who will attend and what information would follow. If you need a written report or another deliverable, say so before booking. Do not treat a conversation about a quote as an agreement to provide a separate specialist report.
Keep a visit charge separate from the cost of the eventual work. If there is a charge, ask what triggers it, when it is payable and whether the contractor proposes to credit it toward later work. Record the answer actually given. This checklist does not assert that Chelo's charges, waives or credits any particular fee.
A change in the request is a reason to clarify the arrangement again. For example, if the conversation moves from discussing a wall repair to requesting a separate written assessment, ask who would provide it and on what terms. The example is illustrative; it is not a Chelo's procedure or a description of a completed project.
Virginia's DPOR consumer guide recommends getting promises in writing. Apply that simple document habit to whatever fee or follow-up is agreed. This page supplies no deposit rule, cancellation right or interpretation of a contract. Take a dispute about legal obligations to an appropriately qualified adviser.
For Chelo's Brick & Stone, call (276) 263-1982. Give the project location and the masonry area you want to discuss, then ask whether a visit is available and what terms apply. Once proposals exist, compare their work descriptions and exclusions before treating their totals as equivalent.
More on this from Chelo's Brick & Stone.
Call with the project location and the masonry area you want to discuss. Confirm the work offered, appointment terms and next step directly.
