Do I need to be home during a masonry repair?

Because brickwork, stonework, and chimney repair happen outside the house, crews can typically get everything they need from the yard, driveway, or roofline without entering the home. The exceptions are jobs that touch an interior hearth, a basement foundation wall, or an attic access point for chimney work, where someone may need to unlock a door or point out where things are on the first day.

What actually matters is making sure the crew has a clear path to the work area: gates unlocked, vehicles moved, pets secured, and any instructions about specific plants or fixtures near the site communicated ahead of time. Chelo's Brick & Stone works out those access details during the estimate visit, so by the time work starts there's usually nothing that requires you to stay on site all day.

For longer projects, like a wall rebuild or a multi-day patio install, it helps to stay reachable by phone even if you're not physically on site, since questions can come up mid-project, like exactly where a wall line should land or whether a specific stone gets kept aside. Chelo's Brick & Stone calls or texts with anything that needs a decision rather than guessing at it, so being home isn't required, but being reachable during the workday keeps things moving without delays. That's true whether the project is a single chimney visit or a multi-week hardscape build that involves several trades passing through the property in sequence.

• Initial estimate and walkthrough: you or someone who can approve the scope
• First day of work: access instructions handed off (gates, pets, parking)
• Daily work: crew can typically proceed without you present
• Final walkthrough: helpful but not required